The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
because of the nature of native American Flutes , and Hygiene issues we are NO longer accepting returns on them unless damaged in shipping and must have a File /report with postal service on Buyers end.
We test every flute before shipping and Encourage the buyer to contact us before buying the flute so we can Play her live over the Phone answer any questions you have If a first time player include set up sheets/Guides Some flutes are beginners and NOT for secound or "PRO " players one negative review was "such that person" after 2 months wanting a return on beginner flute that states is a "Pro Player"